Terms of Use

1. General

The terms of use set out on this page (“Terms of Use”) apply to all users of the website www.ninaorders.com, www.ext.ninaorders.com, nina application or of any other website that is maintained by Nina (“Website”). If you do not agree to these Terms of Use you are not allowed to use the Website. These Terms of Use are amended from time to time. Every time you visit the Website the version of these conditions applies as published on the Website at the time of your visit. We therefore recommend reading these conditions prior to each use of the Website.

Nina reserves the right to terminate access – without prior notice – to the Website to any user who does not abide by the User Conditions and generally accepted standards for acceptable use of internet facilities.

Any credit card transactions completed through the Website will appear on your bank/card statement as.


2. Content and information

The information on the Website is meant to provide general information on Nina and Nina services and products. Nina endeavours to keep this information actual and complete. The information provided is subject to changes or updates without any obligation on the part of Nina to provide notice. Nina may also make improvements and/or changes in the products and/or the programmes described in this information at any time without providing notice. Nina makes no representations or warranties about the accuracy or suitability of this information and these services for any purpose. Nina obligations with respect to its products and services are governed solely by the agreements under which they are provided.

3. Copyright

All materials posted on the Website (including but not limited to text, data, sound recordings, video recordings, photographs), hereafter “Materials”, are subject to copyrights owned by or licensed to Nina. Any reproduction, retransmission, republication or use in any way of all or part of any Material found on the Website is expressly prohibited, unless Nina has expressly granted its prior written consent to so reproduce, retransmit, or republish the material. Nina cannot be held liable for any damages following from the use of the Materials without prior written consent.

“Nina” and the associated logo are registered trademarks Event Evolution Ltd. (“Trademarks”).  The use of the Trademarks without prior written consent of Nina is expressly prohibited, unless Nina has expressly granted its prior written consent to such use.

4. Confidential and proprietary information

Nina does not want to receive confidential or proprietary information from you through our Website. Please note that any information or material sent to Nina through this Website will be deemed NOT to be confidential. By sending Nina any information or material, you agree:

• To grant Nina an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information;

• To indemnify Nina for any infringement of intellectual property rights of third parties; and

• That Nina is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.


5. Privacy and security breaches

The use of your personally identifiable data will be subject to our Privacy Policy as published on the Website and as amended from time to time.

Any (attempt to) access protected areas of the Website without being registered as prescribed on the Website or any attempt to breach the security of Nina’s computer network is strictly prohibited and will be reported by Nina to the relevant local authorities.

6. References and hyperlinks

Information Nina publishes on the internet may contain references or cross references to Nina products, programmes and services that are not announced or available in your country. Such references do not imply that Nina intends to announce such products, programmes or services in your country. Consult your local Nina business contact for information regarding the products, programmes and services, which are available to you.

Nina makes no representations whatsoever about any other website which you may access by the use of hyperlinks or otherwise through the Website. When you access a website, even one that may contain the Nina logo, please understand that it is independent from Nina, and that Nina has no control over the content on that website.

In addition, a link to a website does not mean that Nina endorses or accepts any responsibility for the content, or the use, of such website.

7.  Liability

In no event will Nina be liable to any party for any direct, indirect, special or other consequential damages for any use of the website, or on any other hyper linked website, including, without limitation, any lost profits, business interruption, loss of programmes or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages. 

Nina does not accept any liability for non-availability of the Website.

8. Severance of any voided terms

If any part of these Terms of Use is found to be void or unenforceable, it will be severed from the rest of these Terms of Use which shall remain unaffected.



9. Refund policy


You may ask for a refund whether you are not happy with the service or quality of your order or product. To do so, please contact a member of staff of the specific restaurant/bar/hotel/outlet/shop as soon as possible.

No refunds will be offered after you leave the restaurant/bar/hotel/outlet/shop or after consuming the product.



10. Cancellations


Cancellations may be accepted. Please contact a member of staff of the specific restaurant/bar/hotel/outlet/shop as soon as possible.

Cancellations will not be accepted though if your order is prepared or delivered to you.



11. Cookie Policy for Nina


What Are Cookies


As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.


·        How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.


·        Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.


·        The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.


·        Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

In some cases, we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram, Twitter, Pinterest, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.


·        More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information then you can contact us through one of our preferred contact methods. This Cookies Policy was created with the help of the CookiePolicyGenerator.com

Email: info@ninaorders.com